Participation Agreement and Studio Rules

The agreement is concluded between Make Art Resim Atölyesi Turizm ve Ticaret Limited Şirketi (the “Studio”) and the participant's parent or legal guardian (the “Client”). Registered seat: Mahmutlar Mah., 226 Nolu Sk., Yazar Group Apt., Yazar Apt 2 No: 4/C, 07070 Alanya / Antalya. Atelier: Mahmutlar Mah., Sahil Caddesi 165E, 07070 Alanya / Antalya. Tax office / tax no.: Alanya Tax Office / 6111825733. Phone: +90 551 674 55 15. Email: makeartstudio.tr@gmail.com.

It governs how services are provided, the participant's details and the consents required. Where the participant is an adult, the Client and the participant are the same person.

The agreement is governed by the law of the Republic of Türkiye and the service is provided at the atelier in Alanya.

At registration we collect: the child's full name and date of birth; the parent's full name, phone and email; an emergency contact; and who is authorised to collect the child after class.

Health conditions, allergies or recommendations we should take into account are provided on an optional basis only. This is special-category personal data under Article 6 of Law No. 6698 (KVKK); it is processed solely on your separate explicit consent and only to keep your child safe during class. Leaving the field blank does not affect registration, your place in class or the price.

The Client is responsible for the accuracy of the information provided and informs the Studio of any change without delay.

3.1. The Studio runs creative, fine-art and applied-art classes, workshops, camps and similar events in line with the chosen programme and the current timetable.

3.2. The type of class, its duration, price and payment format follow the current price list, the chosen subscription, the event programme or a separate agreement between the parties. Prices are stated as a total including taxes, in Turkish lira (TL/₺), before the contract is concluded.

3.3. A place in a group or at an event is reserved once the registration is confirmed and — where the chosen service requires it — payment or prepayment has been made.

3.4. The Studio may engage the teachers and other specialists needed to run the classes.

3.5. The Studio may change the timetable or substitute a teacher, notifying the Client in advance by a convenient means. If a change affects an essential element of the service (day, time, level or format) to the Client's disadvantage, the Client may terminate at no cost and the price of the part not yet performed is refunded.

4.1. The Studio undertakes to run classes in a safe and supportive creative environment and to provide the materials included in the programme.

4.2. The Client undertakes to pay on time, to give accurate information about the participant, to inform the Studio of allergies and other health considerations, and to observe these rules.

4.3. Attendance must be postponed until recovery in the case of signs of infectious illness, fever, vomiting, a marked cough, a rash or any other condition that may put other participants at risk. Classes missed for this reason are handled under the make-up rules below.

4.4. If a child becomes unwell during class, Studio staff contact the parent or guardian and act in the child's best interests and safety. Where any delay would be dangerous, the 112 emergency medical service is called.

4.5. The Client ensures the child arrives on time and is collected at the end of class. The child is released only to the people named on the registration form.

5.1. Payment is made in the amount and manner applicable to the chosen service on the date of registration. No online payment is taken through this website.

5.2. An 8-lesson subscription is valid for 1 (one) calendar month from the date of the first lesson.

5.3. Within the validity period, up to 2 (two) lessons may be rescheduled, provided the studio administration is notified no later than 6 (six) hours before the lesson starts. Rescheduled lessons are used within the validity period, in an age-appropriate group with free places or in lessons set aside for make-ups.

5.4. Absences without prior notice, and reschedules beyond the stated limit, are not compensated. A participant arriving late does not extend the lesson.

5.5. Lessons left unused when the subscription expires lapse as a rule. Your rights under Consumer Protection Law No. 6502 are nevertheless reserved: if you terminate, the prepayment attributable to lessons not yet delivered is refunded within 14 days, less the Studio's actually incurred and documented costs. A term drafted unilaterally, not individually negotiated, and creating an imbalance to the consumer's detriment does not bind the consumer under the Regulation on Unfair Terms in Consumer Contracts.

5.6. For classes and events where materials are purchased in advance, the Studio may deduct costs actually incurred and evidenced when refunding.

5.7. If the Studio cancels a lesson, the Client is offered a make-up lesson, an equivalent lesson or a refund of the price of the cancelled service; the choice is the Client's.

6.1. Where the contract is concluded online, by telephone or away from business premises, the consumer may withdraw within 14 days of its conclusion without giving a reason and without paying a penalty.

6.2. Notice of withdrawal is given within that period on a durable medium, such as an email to makeartstudio.tr@gmail.com; notice by telephone alone is not sufficient.

6.3. If you ask for the service to begin before the 14 days expire, that request is recorded separately. In that case, on withdrawal, a proportionate amount for the service actually performed up to the notice is payable. Once the service has been fully performed with your express prior approval, the right of withdrawal ends.

6.4. Refunds are made within 14 days of the withdrawal notice reaching the Studio, using the payment method originally used.

7.1. Please arrive 5 minutes before the lesson starts.

7.2. During the lesson children are supervised by the teacher. Parents may remain in the room only by agreement with the Studio.

7.3. Participants treat the furniture, equipment, tools and materials with care.

7.4. Personal belongings should be taken after class. The Studio is not liable for items left unattended, unless the loss is due to its own fault.

7.5. A respectful, inclusive and safe atmosphere in the atelier is essential.

8.1. The parties are liable within the limits set by this agreement and the law of the Republic of Türkiye. Liability arising from the Studio's intent or gross fault, and liability relating to life and bodily integrity, cannot be limited or excluded in advance (Article 115 of the Turkish Code of Obligations No. 6098).

8.2. Parents and guardians are responsible for damage caused to studio property by a child's deliberate acts. The amount and manner of compensation are agreed between the parties, taking into account the nature of the damage and the applicable law.

8.3. The Studio is not responsible for consequences arising from material information about the participant's health or allergies that the Client did not disclose.

8.4. The parties seek to resolve disagreements through discussion first. The consumer retains, in all cases, the right to apply to the Consumer Arbitration Committee or the Consumer Court with jurisdiction, according to the applicable monetary thresholds.

9.1. Information provided for registration, contact, attendance records, organising payment and safety is processed by Make Art Resim Atölyesi Turizm ve Ticaret Limited Şirketi as data controller.

9.2. Processing is carried out, as a rule, for the conclusion and performance of this contract (KVKK Art. 5/2(c)) and for legal obligations (Art. 5/2(ç)). Signing the contract is not, and may not be construed as, a declaration of explicit consent. Where explicit consent is required — health notes, use of photographs and video, promotional communication — it is taken separately, optionally and with no pre-ticked boxes; refusing or withdrawing it does not affect registration, classes, price or service.

9.3. Data is not sold or passed to third parties for marketing. Hosting, database, email and notification providers act only as data processors and only for the stated purposes. Disclosures to public authorities that are legally competent to require them are reserved.

9.4. See the Privacy Notice for retention periods, overseas transfers and your rights under KVKK Art. 11 (information, rectification, erasure, objection and compensation).

10.1. Photographs and video may be taken during classes, workshops, exhibitions, camps and other events to record creative moments and to present the activities of Make Art Studio.

10.2. Using those recordings for promotion depends on a separate, optional explicit consent; it is not given by signing the agreement. Publication on the website and publication on the studio's official social-media accounts are chosen separately, with no pre-ticked box.

10.3. Consent may be withdrawn at any time, without giving a reason and at no cost, by writing to makeartstudio.tr@gmail.com. Within 10 working days of receiving the request the Studio stops publishing the material on its own website and social-media accounts and makes no new use of it. Only physical print material produced and distributed before the withdrawal may be impossible to recall; full control cannot be guaranteed over copies previously saved or shared by third parties.

10.4. Material is used only in connection with Make Art Studio's activities and is never published alongside information capable of harming a participant's dignity, safety or reputation. A child's reasonable objection and best interests are respected in all cases.

11.1. The agreement takes effect on the date of signature and applies while the participant attends the Studio's classes and events. Provisions on payments, retention of documents and data protection remain in force until all obligations have been fully performed.

11.2. The Studio may update its rules and prices. New terms apply only to purchases and renewals made after notice; the terms of a subscription already running cannot be changed unilaterally to the Client's disadvantage.

11.3. The agreement is drawn up in two copies and one is handed to the Client at the moment of signature (Article 4 of Law No. 6502). An electronic copy is also sent on request.

11.4. The Client confirms that they received clear information about the terms of service, had the opportunity to ask questions, and accept these terms.